Terms of service

Welcome to EMA Organic. By accessing or purchasing from us, you agree to the following terms. Please read them carefully before placing an order.

About us
EMA Organic sells herbal hair care products, including our Anti Hair Loss Shampoo and Herbal Hair Oil, within Pakistan.

Eligibility
You must be at least 18 years old, or have a parent/guardian's permission, to place an order with us.

Products & pricing
We try to display product information and prices accurately, but errors may occasionally occur. We reserve the right to correct any pricing or product errors, and to cancel orders placed under an incorrect price, at any time before dispatch.

Orders & payment

Orders can be paid for online or via Cash on Delivery (COD), where available. Placing an order does not guarantee acceptance — we may cancel or refuse any order at our discretion (for example, in cases of suspected fraud or stock unavailability).

Shipping & delivery
Orders are typically delivered within 5-7 working days. Delivery timelines are estimates and may vary due to courier delays, weather, or circumstances beyond our control.

Returns & refunds
Returns and refunds are handled according to our [Return & Refund Policy].

Product use & disclaimer
Our products are intended for external use only. Results vary by individual.

If you experience irritation or an allergic reaction, discontinue use and consult a doctor. Our products are not a substitute for medical advice or treatment.

Intellectual property
All content — including our logo, product names, images, and text — is the property of EMA Organic and may not be copied or reused without our permission.

Limitation of liability
EMA Organic is not liable for any indirect, incidental, or consequential damages arising from the use of our products, to the extent permitted by law.

Changes to these terms

We may update these Terms of Service from time to time. Continued use after changes means you accept the updated terms.

Governing law
These terms are governed by the laws of Pakistan.

Contact us
📧 emaorganicsofficial@gmail.com